Last February 2011, a 54 years old German national was driving his powerful motorcycle and had a serious accident in the province of Leyte, Philippines. He was taken to a local medical facility for immediate stabilization and treatment however, he seriously fractured his leg in several places as well as problems with his spine thus; it was required that he undergo immediate surgery at an adequate medical facility in Manila. It was a crucial time for the family and they decided to have him transferred to an facility in Manila.
The family remotely lives 7 hours away from Tacloban City, a city in the province of Leyte. They inquired local facilities there for medical evacuation to Manila but to their dismay, no one could possibly organize an air ambulance evacuation for them. They searched through the internet and stumbled upon articles for medical air lift leading them to the website of Airgurus Ltd. Co., the safest provider of air transport services and medical assistance in the country.
Noting the stories about the rapid, safe, professional care and transferring of patients of Airgurus, they called the 24/7 hotlines at around 1am to inquire. Airgurus' Emergency Crisis Team was immediately informed within minutes... and everyone in the team started to do each of their own tasks. The team started coordinating with patient's physician for transfer approval, medical flight crew's availability / confirmation checked, pilots' confirmation checked, mechanics' immediate preparation of the aircraft's engine checked, medicines secured to be made available for the patient during the "bedside-to-bedside" care transfer checked, notification and securing documents for transfer to a medical facility in Manila was checked. Less than an hour later, the family was rewarded with a confirmation that a medically-suited fixed-wing aircraft will be arriving Tacloban Airport at 9:30 am to pick up the patient. Another concern for the family was how to get their beloved transported to Tacloban City by land considering his delicate state. Airgurus' immediately arranged for an ambulance in Tacloban City to pick them up and bring them on time for the arrival of the air ambulance.
By 10:00 am that same day, the patient is already on his way to Manila for an appropriate surgery and treatment at an adequate medical facility. Upon arrival at the airport, the patient was immediately transferred to a ground ambulance in waiting to take him to the medical facility.
Airgurus Ltd. Co., uses the most appropriate means of transfer according to the locations, weather conditions and condition of the patient. Transfer is made possible either by airplanes and helicopters. Critical care aircraft are all outfitted as flying intensive care units with all lifesaving equipment and medication. The Medical flight staff are all highly trained to handle the most critical of patients whether they are on life support, have myocardial infraction or multi-trauma etc., providing dedicated critical care in the skies. Airgurus' air ambulance / medevac service ensures continuity of quality care to all our patients.